Privacy Policy

1. Introduction

Oravonelix Solutions, located at 105 Rue des Mourettes, 26000 Valence, France, is committed to protecting the confidentiality of your personal data. This policy describes how we collect, use and protect your information in accordance with the General Data Protection Regulation (GDPR) and French data protection law.

2. Data Controller

Company name: Oravonelix Solutions

Address: 105 Rue des Mourettes, 26000 Valence, France

Phone: +33 4 81 09 02 03

Email: contact@oravonelix.com

3. Data Collected

We collect the following personal data when you use our contact form:

• First and last name
• Professional email address
• Phone number
• Company name
• Message and description of your needs
• IP address and browsing data (cookies)

4. Processing Purposes

Your personal data is collected and processed for the following purposes:

• Respond to your contact and consultation requests
• Schedule and organize consultation appointments
• Provide you with information about our services
• Improve the quality of our services
• Comply with our legal and regulatory obligations
• Statistical analysis of website traffic

5. Legal Basis for Processing

The processing of your data is based on:

• Your consent: When you submit the contact form
• Legitimate interest: For improving our services and website security
• Contract performance: For providing our consulting services
• Legal obligations: For accounting and tax compliance

6. Retention Period

Your personal data is retained for:

• Contact requests: 3 years from last contact
• Active clients: Duration of contractual relationship plus 5 years
• Accounting data: 10 years in accordance with legal obligations
• Analytical cookies: 13 months maximum

7. Data Recipients

Your data may be communicated to the following recipients:

• Authorized personnel of Oravonelix Solutions
• Technical service providers (hosting, maintenance)
• Administrative or judicial authorities upon legal request

We do not sell or rent your personal data to third parties for commercial purposes.

8. International Transfers

Your data is hosted within the European Union. In case of transfer outside the EU, we guarantee an adequate level of protection through standard contractual clauses approved by the European Commission.

9. Your Rights

In accordance with GDPR, you have the following rights:

• Right of access: Obtain a copy of your data
• Right to rectification: Correct inaccurate data
• Right to erasure: Delete your data under certain conditions
• Right to restriction: Limit the processing of your data
• Right to portability: Receive your data in a structured format
• Right to object: Object to processing for legitimate reasons
• Right to withdraw consent: Withdraw your consent at any time

To exercise these rights, contact us at: contact@oravonelix.com

10. Data Security

We implement appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Modification, disclosure or destruction
• Accidental loss

These measures include SSL encryption, regular backups, strict access controls and staff training.

11. Cookies and Similar Technologies

Our website uses cookies to improve your experience. For more information, please see our Cookie Policy.

12. Policy Changes

We reserve the right to modify this privacy policy. Any substantial modification will be communicated through a notification on our website with a new update date.

13. Complaints

If you believe that your rights are not respected, you can file a complaint with the French National Commission on Informatics and Liberty (CNIL):

CNIL
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
Phone: 01 53 73 22 22
Website: www.cnil.fr

14. Contact

For any questions regarding this privacy policy or the exercise of your rights, contact us:

Email: contact@oravonelix.com
Phone: +33 4 81 09 02 03
Mail: Oravonelix Solutions, 105 Rue des Mourettes, 26000 Valence, France